What do you need to understand?
The situation, decision, or objective that gives meaning to the work.
HOW WE WORK.
Understand before you act.
Make an informed next move.
Findings you can understand.
A next step you can prepare for.
We start with your needs, compare evidence
and agree how to turn it into priorities.
Context and purpose.
Professional judgement
Actions with meaning.
THE STARTING POINT.
A real need.
A well-framed question.
A decision regarding talent, a challenge within the team, or a new professional stage can require different answers. Understanding the situation helps in choosing what to analyse and how to do it.
At Esferical, we work with you to identify the question that should guide the project. This allows us to choose the sources, level of participation, and depth of analysis that are needed.
What context should we consider.
The role, the people, the organisation, and the conditions in which the activity takes place.
What the project should enable.
The conversation, the priority, or the next step you want to be able to prepare.
WHAT GUIDES OUR WORK
Four principles.
One shared commitment.
To make the analysis understandable and the subsequent conversation useful.
INFORMATION WITH CONTEXT.
Understand before interpreting.
We relate each contribution to the need, the task, and the organisation. The same outcome may require different readings depending on the situation.
The question guides the analysis.
STRUCTURED METHOD.
A process that can be explained.
We agree where the information will come from, who will take part and what you will receive. Each stage has a purpose and prepares you for the next.
The process has a shared understanding.
PEOPLE FIRST
People are at the centre.
We listen to perspectives, pay attention to how participation is managed, and maintain professional judgement in interpretation.
The context is as important as the outcome.
EXECUTION IS SUPPORTED.
Conclusions that guide actions.
We translate the reading into priorities and concretize the support, training, or follow-up required for its application.
Continuity is important to consider.
A FIVE-STAGE JOURNEY
What we do.
How we work with you.
At each stage, there is a professional contribution, a client collaboration, and something concrete that allows progress.
Agreeing on the need.
We start by understanding the situation you want to understand and the decision you need to prepare.
ESFERICAL
We listen to the challenge, clarify the question, and propose a scope that is appropriate for the context.
YOUR ORGANISATION
You share the situation, priorities, involved parties, and project conditions.
WHAT IS CONCRETELY AGREED UPONA working question and a shared objective.
Defining sources and participation.
We determine what information is needed, who can provide it, and how we will work together.
ESFERICAL
We propose the sources, activities, and timeline. We define deliverables, target audiences, and responsibilities.
YOUR ORGANISATION
You designate a point of contact, provide the necessary context, and coordinate participation and the schedule.
WHAT IS CONCRETELY AGREED UPONA clear work plan with defined scope, sources, and responsibilities.
Collect and evaluate the information.
Each activity is aligned with a clearly explained purpose and the needs of the service.
ESFERICAL
We organise the planned interviews, questionnaires, evaluations, or conversations, and address any questions that arise during the process.
YOUR ORGANISATION
We facilitate participation and provide the necessary time. Individuals contribute their perspectives and complete the agreed-upon activities.
WHAT IS CONCRETELY AGREED UPONInformation presented in context, with collected data and outstanding questions clearly identified.
Interpret and compare.
We review the information provided by sources, identify areas of agreement, and highlight any discrepancies that require explanation.
ESFERICAL
We relate the findings to the objective, examine nuances, and indicate when additional or contrasting information is needed.
YOUR ORGANISATION
You provide clarifications regarding the work and its context. The individuals identified assist in comparing interpretations.
WHAT IS CONCRETELY AGREED UPONA professional reading that distinguishes conclusions, nuances, and open questions.
Agree on and outline the next steps.
We make the reading understandable and connect it with the organisation's priorities.
ESFERICAL
We present the deliverables and agreed-upon support. We advise on which actions or support are most beneficial to consider.
YOUR ORGANISATION
Review the conclusions, determine priorities, and agree on responsibilities, conditions, and continuity as appropriate.
WHAT IS CONCRETELY AGREED UPONA foundation for decision-making and a clearly defined next step.
The sequence adapts to the service and the context. A contrast may lead us to review the question or complete a source before continuing.
THE METHOD IN A SPECIFIC SITUATION
From a first impression
to a priority backed by evidence.
Two areas want to improve their coordination. This fictional case demonstrates how a question, a comparison, and a decision are connected.
ESFERICALHOW WE WORK.
FICTIONAL EXAMPLE · COORDINATION BETWEEN DEPARTMENTS
"We need to improve communication."
Situation described
The sales and operations team indicates that some order transfers require clarification.
Initial interpretation
The suggestion is to organise training in communication for both areas.
Question that opens the analysis
What information does operations need to receive, and how is this agreed upon before the transfer?
This is a starting point.By itself, it does not allow us to attribute the difficulty to individual skills.
Recognise the signal without immediately offering an explanation.
Two areas highlight difficulties encountered during the task. Gathering this information helps to formulate a question, but we still need to understand what is happening in specific situations.
- Identify the recurring situation.
- Gather different perspectives.
- Separate what was observed from a preliminary explanation.
A more precise question helps to avoid prematurely directing the work.
Let's discuss your situationIllustrative example of reasoning and application. Sources, deliverables, and actions are specified for each project.
A shared question. A route built with you.
PROFESSIONAL JUDGEMENT ACCOMPANIES EACH STAGE.
Listen for the detail.
Explain the findings.
The sources offer different perspectives. The professional task is to relate them, understand their limitations, and explain what interpretation they allow in that context.
A discrepancy can reveal a different expectation or a condition of the work that needs to be clarified. The conversation helps to clarify it before choosing the next action.
See how we address a situation.What do we do when information is missing?
We clarify which issue remains open, which source can help to clarify it, and whether expanding it is relevant to the goal. We will discuss this with you before modifying the scope or the schedule.
When a conclusion requires caution, it is explained along with the elements that support it and what still needs to be verified.
WHAT REMAINS IN YOUR HANDS
A clear process.
Findings you can put to use.
From our first agreement to the feedback session, we make clear what you will receive and who it is for.
Scope and timeline
Objective, sources, participation, schedule, deliverables, and target audience. A shared reference for organising the project.
Reading and feedback
The service's reports or materials, including conclusions, nuances, and the agreed-upon professional explanation.
Priorities and continuity
Issues to address and next steps. Responsibilities, support, and review are defined when they are part of the assignment.
Formats and sessions are defined in the service proposal. Each deliverable corresponds to the agreed-upon purpose and scope.
AFTER THE FEEDBACK SESSION
Choose a priority.
Plan how to put it into practice.
The reading material can identify needs for development, training, or support. We will discuss with you what support is required for the next stage.
Continuity has its own scope.
The proposal distinguishes between delivering and implementing measures, training, and follow-up. We can agree on this support from the beginning or define it later, depending on priorities.
ESFERICAL PLATFORM
Technology that makes the connections.
People interpret it.
The platform organises the project, participation, and information used in the analysis. The professional team reviews the results and prepares a report related to the need.
When the service incorporates AI, it supports analysis. Decisions are made by the individuals responsible.
Explore Esferical PlatformContext and sources
Information related to the project question.
Organised participation
A structured process for agreed-upon contributions and activities.
Review and deliverables
Results presented in context and explained by professionals.
WHAT DOES THIS WAY OF WORKING PROVIDE?
Understand the process.
See the basis for the next step.
Focus from the beginning.
The need becomes a specific question, with a scope that allows for directing the work and determining what information is needed.
Knowing the purpose of the project.
People interpret it.
The conclusions are explained in relation to the sources, context, and issues that require further investigation.
Understanding what we know and what needs clarification.
Maintaining momentum for progress.
The deliverables are aligned with priorities and application options, with agreed-upon responsibilities and support.
Preparing a logical next step.
Talent, skills, well-being, development, career transition, and training.
Find your starting point.BEFORE WE BEGIN
A clearly defined project
from the first agreement.
Scope, participation, deadlines, interpretation, and continuity.
Do we need to know which service we want?
You can start by focusing on the situation you want to resolve. The initial conversation helps to clarify the need and assess which service, sources, and approach are most appropriate. The proposal defines the scope before work begins.
Do you always work with the same route/approach?
We follow a common logic: understanding, agreeing, gathering information, interpreting, and guiding actions. The activities, sources, and depth vary depending on the service and project. A professional support process and an evaluation do not require the same activities.
What do you need from our organisation?
A point of contact, context regarding the need, and collaboration to coordinate contributions. In the proposal, we specify who participates, what information is needed, and what dedication and schedule are agreed upon.
Who participates and who receives the results?
This depends on the purpose of the project. We agree on the roles of the participating individuals and the recipients of each deliverable. Participating does not mean accessing all the results; the scope and conditions of access are explained for each process.
What happens if the sources don't match?
We review what each perspective contributes, in what context it was gathered, and what differences need explanation. We can request clarification or expand on the contrast. When an issue remains unresolved, it is clearly reflected in the professional reading.
How do technology and AI play a role?
The Esferical Platform helps to organise the process and information. When the service incorporates AI, it supports the analysis and preparation of results for professional review. The team interprets the conclusions in context, and the decisions are made by the responsible individuals.
How long does a project typically last?
The timeline depends on the scope, sources, the number of participants, and the necessary coordination. We agree on this in the proposal, along with milestones and dedication. If additional information is required, we review its impact on the process with you.
Does the delivery include implementing the actions?
The proposal distinguishes between the deliverables and sessions for implementing measures, training, and follow-up. We can include this support from the beginning or agree on it later. Each component is defined before it is carried out.
Do all evaluations and services overlap?
We connect sources when they align with the project's objectives and there are appropriate conditions for interpreting them. Each service maintains its own objective and target audience. In Wellbeing, the information is used to guide support and prevention within the agreed scope.
Can we start with a limited project?
Yes. We can define an initial scope focused on a specific need, with its participants and deliverables. This experience can provide continuity for other services when there is a clear priority and we agree with you.
LET'S DEFINE A FIRST PROJECT.
Tell us what’s happening.
Let’s agree where to start.
What do you need to understand, who is involved and what decision lies ahead?
We’ll use that conversation to shape a proposal for you.
A specific needA shared understandingA defined path
Let's talk about your project You don't need to come with a pre-selected service. We can help you define the starting point.